Client Services Associate- Investment Operations


Innovative Outsourcing

Client Services Associate- Investment Operations Duluth GA

Our client, Cornerstone Management, a Private Investment Firm focused on financial planning services for Christian-based organizations, is hiring a Client Services Associate based at their great new office space in Duluth, GA.  If you’re humble, hungry, and smart, and equally eager to work for a faith-based growing business with a strong team-oriented culture, this opportunity is for you. You will report to the Operations Manager and COO.

The Client Services Associate is a key role that ensures excellence in customer service. This person manages client interactions and maintains the highest level of confidentiality and discretion in all business matters to complete appropriate paperwork in a professional and timely manner.

This small business has amazing benefits – comparable to those you might see at a big Fortune 500 firm – as well as perks like work-where-you-like on Wednesdays.

You’re a strong fit for this role if you’re interested in both the investment operations and fund administration aspects of the business, and enjoy doing work that includes:

  • Client-Facing work for New Accounts: Obtaining information and preparing all documents for clients to open new accounts and sign transfer paperwork as necessary
  • Account Maintenance and File Creation:  Creation of digital files for new accounts, making necessary address and name changes, tax-id changes, etc.
  • Distributions: Overseeing distributions that are either systemic or an on-demand basis, as well as transferring cash to clearing accounts for distributions, whether system or requesting manual ones, and all follow up tasks
  • Customer Service: Administration work to handle case notes and client case files, fielding phone calls or email requests from clients and managers in a timely manner, preparing materials for advisor meetings with clients and prospects, as well as communicating and regular contacting clients as needed for follow up meetings and other client-related tasks
  • Outright Gift Processing:  Liquidating outright stock gifts and transferring proceeds to clients, as well as communicating investment and proceeds data to clients for receipt purposes

We hope you’ll consider applying to this role if you have the following qualifications:

  • Bachelor’s Degree (preferably in Accounting)
  • A minimum of 2 years in client service for a wealth management firm.
  • Series 65 or gain license within 6 months of employment
  • Excellent knowledge of the securities industry’s rules & regulations
  • Ability to interact with clients and team members in a professional and respectful manner.
  • A strong desire to work in faith oriented company and with Christian organizations

 Your skillset will also include:

  • High level of organization, time management and written and oral communication skills
  • Ability to work in a fast-paced environment, while being both flexible and open-minded
  • Strong Microsoft Office Suite skills
  • Detail-oriented and self-motivated.
  • Ability to maintain confidentiality
  • Ability to solve problems, take independent action and make strong decisions

Compensation:  60K+ (based on experience), plus great benefits package and annual bonus opportunity