Operations Specialist – Financial Services


Innovative Outsourcing

Operations Specialist – Financial Services Duluth GA

Our client, a Private Investment Firm focused on financial planning services for Christian-based organizations, is hiring an Operations SpecialistFinancial Services based at their great new office space in Duluth, GA.  If you’re humble, hungry, and smart, and equally eager to work for a faith-based growing business with a strong team-oriented culture, this opportunity is for you. You will report to the Operations Manager and COO.

This small business has amazing benefits – comparable to those you might see at a big Fortune 500 firm – as well as perks like work-where-you-like on Wednesdays.

You’re a strong fit for this role if you’re interested in both the investment operations and fund administration aspects of the business, and enjoy doing work that includes:

  • Client-Facing work for New Accounts: Obtaining information and preparing all documents for clients to open new accounts and sign transfer paperwork as necessary
  • Account Maintenance and File Creation:  Creation of digital files for new accounts, making necessary address and name changes, tax-id changes, etc.
  • Distributions: Overseeing distributions that are either systemic or an on-demand basis, as well as transferring cash to clearing accounts for distributions, whether system or requesting manual ones, and all follow up tasks
  • Customer Service: Administration work to handle case notes and client case files, fielding phone calls or email requests from clients and managers in a timely manner, preparing materials for advisor meetings with clients and prospects, as well as communicating and regular contacting clients as needed for follow up meetings and other client-related tasks
  • Outright Gift Processing:  Liquidating outright stock gifts and transferring proceeds to clients, as well as communicating investment and proceeds data to clients for receipt purposes
  • iPHI Administration Daily processing and month-end close tasks for the integrated software our client uses

We hope you’ll consider applying to this role if you have the following qualifications:

  • Experience in the financial services and/or insurance industry
  • Bachelor’s Degree (Accounting Degree preferred)
  • Series 65 license, or willingness to gain licensing within 6 months of employment
  • Experience – and a passion – in doing customer-service focused work

 Your skillset will also include:

  • High level of organization, time management and written and oral communication skills
  • Ability to work in a fast-paced environment, while being both flexible and open-minded
  • Strong Microsoft Office Suite skills
  • Ability to maintain confidentiality
  • Ability to solve problems, take independent action and make strong decisions

Compensation:  65K+ (based on experience), plus great benefits package and annual bonus opportunity